Our Customer Service is at your disposal for any question from Monday to Friday 9am to 6pm, Saturday 10am to 11pm, and Sunday 12pm to 11pm, by email on loccitane.com/en-us, Help and Contact, or by phone at 1-888-623-2880.
*Free Birthday treat valid during birthday month, only while supplies last. Customer can choose one complimentary birthday gift and must meet $50 threshold excluding taxes, shipping and sale items. To qualify for free standard shipping, customer must reach $49 threshold excluding taxes, shipping and sale items. Free Shipping excludes AK, HI & PR. Valid only in USA. Offer is valid online and in L'Occitane boutiques. Birthday email must be presented at time of purchase to redeem. Not valid in outlets or wholesale partners. Offer is not transferable or combinable with other gifts. Offer may be used one time only per customer. Cannot be combined with any other offer, coupon or discount. No reissue or reimbursement for lost or void voucher. No cash value. No cash back. Not applicable to prior purchases, gift cards, shipping fees or taxes. By redeeming the offer, you agree to be bound by these terms and conditions. *Customer will receive 15% OFF email following redemption of birthday offer. Offer valid on customer’s next purchase of full priced items only. Valid only in USA. Offer is valid online and in L'Occitane boutiques. Not valid in outlets or wholesale partners. Offer does not include purchases of sale-priced items, L’OCCITANE gift cards, discounted sets, or any composition at a value or sale price. The offer excludes Immortelle Overnight Reset Collection, Makeup items and value sets. Cannot be combined with any other offer, coupon or discount – including gifts offered with purchase and promotional threshold offers. One coupon per customer. Only valid on one transaction per customer. No reissue or reimbursement for lost or void voucher. No cash value. No cash back. Not applicable to prior purchases, gift cards, shipping fees or taxes. Cannot be used on previous purchases and can only be redeemed once. To redeem, present this email in store or redeem online with unique code shown in email. By redeeming the offer, you agree to be bound by these terms and conditions.