574a7, what is the Mapo Tapo experience all about?

Hi 574a7,

⚡ This is the last of three emails to show you who we are, what we do, and how we do it.

Today, I will show you how smooth is to take part to a Mapo Tapo trip 🧳.

To do that, I will give you more details on:

the booking experience
the trip experience

💻 Booking experience

Booking a Mapo Tapo trip is super easy. You need to go on mapotapo.com, select a trip that you like, and reserve your sport with a 33% deposit. Before you complete your reservation, make sure to check out the following on the trip page:

What's included
Experience and fitness level
Departure status
Payments & Cancellations

💯 What's included

Every Mapo Tapo trip always includes three main things:

🧙‍♂️ a local certified guide. They know the best spots in the area and will safely guide you through the activities, give precious tips on improving your skills, and share crazy stories of their adventures.
🛌 a shared accommodation. There is not a standard accommodation type. Here are the shared accommodations you might find: hostels, B&Bs, mountain huts, camps, tends and tea-houses...Do you know what a tea-house is 😅🇳🇵?
🔰 full coverage. Every Mapo Tapo trip includes a rescue, injury, illness, luggage and cancellation insurance. You are always covered if (we hope not 😇) something goes wrong. You can read more about all insurance terms & conditions on this link.

💪 Experience and fitness level

Every trip page shows you what is the sport experience and fitness levels required to participate to a departure.

🧗‍♂️ Sport experience has three levels:

Open to all. Everybody can participate.
Intermediate. Participants should have at least a basic understanding of the necessary techniques and be comfortable with the physical demands of the activities.
Advanced. Participants are expected to comprehensively understand advanced techniques, safety protocols, and equipment use.

🏋️‍♀️ Fitness level has three levels:

Light. There are no specific fitness prerequisites, just a fair physical condition.
Medium. Ideal for those possessing a good level of physical fitness.
Intense. Aimed at those with excellent physical fitness.

📅 Departure status

Some departures are always guaranteed to run and others require a minimum number of participants to be confirmed (2 or 3). Groups are small to guarantee the best collective experience: you will find departures with a maximum of 12 people, depending on the sport.

Every departure has a status depending on the number of participants. Here are the status you will find on mapotapo.com:

💸 Payments & Cancellations

Mapo Tapo gives the maximum flexibility to its travelers. Here is how it works with payment and, eventually, cancellation of your bookings.

💳 Payments:

If you book more than 60 days prior the departure date, you can make a reservation by paying in full or by only paying a 33% upfront deposit. Then pay the rest 60 days before departure.
If you book less than 60 days prior the departure date, you can reserve your spot by paying the full amount.

❌ Cancellations:

If you need to cancel your booking more than 60 days prior the departure date, you have two options:
- A voucher equal to the amount you paid (33% deposit or 100% full amount) valid for 2 years and usable on any trip.
- Activate the cancellation insurance and get a cash refund equal to what you paid minus insurance fees.
If you need to cancel your booking less than 60 days prior the departure date you can activate the cancellation insurance and get a cash refund equal to what you paid minus insurance fees.

You can read more about payments and cancellations on our terms & conditions.

🏔 Trip experience

Okay, you completed your booking and your departure is confirmed. What now?

Meet your travel buddies
Book your flights
Pack your stuff
Live the dream!

👋 Meet your travel buddies

After the departure is confirmed, you will get access to a group chat on WhatsApp with your fellow travel buddies and the guide. Meet and greet fellow travelers and ask the guide questions about the trip. We will be present all along the way if you need extra support.

🛩 Book your flights

Once your departure is confirmed, you can book your flights or trains to get to the meeting point. Check on the WhatsApp group if you can travel together with the other participants 🙌.

🎒 Pack your stuff

Go on the trip page and check out the Frequently asked questions. There, you will find "What to bring?" with a list of items you must pack and bring.